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This Agreement will remain in full force and effect while you use the Site and/or are a Member of Dial199.com. You may terminate your membership at any time, for any reason by informing Dial199.com in writing to terminate your Membership. In the event you terminate your membership, you will not be entitled to a refund of any unutilized subscription fees or access to digital content or reports purchased through Dial199.com. Dial199.com may terminate your access to the Site and/or your membership for any reason which shall be effective upon sending notice of termination to you at the email address you provide in your application for membership or such other email address as you may later provide to Dial199.com. If Dial199.com terminates your membership because of your breaching the Agreement, you will not be entitled to any refund of any unused Subscription fees or access to digital content or reports purchased by you. Even after this Agreement is terminated, certain provisions will remain in effect including sections 5-12, inclusive, of this Agreement. Dial199.com reserves its right to change the Service or delete features at any time and for any reason and to cancel or suspend you’re Service at any time. Such cancellation or suspension may be without cause and/or without notice. In case of service cancellation, you’re right to use the Service stops right away. Once the Service is cancelled or suspended, any data you may have stored on the Service may not be retrieved later. If we cancel the Service in its entirety without cause, then we will refund to you, on a pro-rata basis the amount of your payment corresponding to the portion of your Service remaining right before such cancellation. You understand that Dial199.com may at any time, at its sole discretion and without prior notice to you, prohibit or restrict your access to the use of the website or related services.
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Your use of the Dial199.com service is at your sole risk Please note that this contract strictly limits our liability and Dial199.com does not provide warranties for the service. The contract also limits your remedies. Astrology is an evolving body of knowledge, with experiences and original research being contributed by astrologers from around the world. Any data, interpretation, prediction or information in any form received through Dial199.com should not be treated as substitute for advice or treatment you would normally receive from medical professionals, financial advisors, legal consultants and other such licensed services. Dial199.com and its subsidiaries, affiliates, officers, employees, agents, partners and licensors expressly disclaim all warranties of any kind, whether express or implied, including, but not limited to the implied warranties of merchantability, fitness for a particular purpose and non-infringement. Astrological counseling offered through Dial199.com is based on cumulative or individual knowledge, experience and interpretations of astrologers and as such it may wary from one astrologer to another. Astrologers on the panel of Dial199.com may from time to time make recommendations of using mantras, yantras, gemstones or other astrological remedies to be used by you. Such recommendations are being made in good faith by the astrologers and Dial199.com and its subsidiaries, affiliates, officers, employees, agents, partners and licensors make no warranty that (i) the service will meet your requirements; (ii) the service will be uninterrupted, timely, secure or error-free; (iii) the results that may be obtained from the use of the service will be accurate or reliable; (iv) the quality of any products, services, information or other material purchased or obtained by you through the service will meet your expectations; and (v) any errors in the software will be corrected. You are required to make full disclosure about the emotional, mental and physical state of the person seeking advice from the panel of astrologers of Dial199.com, so that the astrologers make an informed judgment about giving advice. Any material downloaded or otherwise obtained through the use of the service is accessed at your own discretion and risk, and you will be solely responsible for any damage to your computer system or loss of data that results from the download of any such material. Limitation on liability: you expressly understand and agree that Dial199.com and its subsidiaries, affiliates, officers, employees, agents, partners and licensors shall not be liable to you for any direct, indirect, incidental, special, consequential or exemplary damages, including, but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if Dial199.com has been advised of the possibility of such damages), resulting from: (i) the use or the inability to use the service; (ii) the cost of procurement of substitute goods and services resulting from any goods, data, information or services purchased or obtained or messages received or transactions entered into through or from the service; (iii) unauthorized access to or alteration of your transmissions or data; (iv) statements or conduct of any third party on the service; or (v) any other matter relating to the service. Notwithstanding anything to the contrary contained herein, Dial199.com liability to you for any cause whatsoever, and regardless of the form of the action, will at all times be limited to the amount paid, if any, by you to Dial199.com, for the service during the term of membership.
Any claim in relation to this agreement or in connection therewith shall be filed with opposite party within 24 months from the date when the claim first could be filed. If there is any dispute about or involving the Site and/or the Service, by using the services you further agree that the disputed matter will be governed by the laws of India. You agree to the exclusive jurisdiction of the courts of Dwarka, NEW DELHI, India.
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By becoming a Member of the Site / Dial199.com Service, you agree to receive certain specific emails and SMS from Dial199.com. This Agreement, accepted upon use of the Site and further affirmed by becoming a Member of the Dial199.com service, contains the entire agreement between you and Dial199.com regarding the use of the Site and/or the Service. If any provision of this Agreement is held invalid, the remainder of this Agreement shall continue in full force and effect. You are under an obligation to report any misuse or abuse of the Site. If you notice any abuse or misuse of the Site or anything which is in violation of this Agreement, you shall forthwith report such violation to Dial199.com by writing to Customer Care. On receipt of such complaint, Dial199.com may investigate such complaint and if necessary may terminate the membership of the Member responsible for such violation abuse or misuse without any refund of subscription fee. Any false complaint made by a Member shall make such Member liable for termination of his / her membership without any refund of the subscription fee. Dial199.com is a trademark of DIVINE MESSENGER. By joining Dial199.com, you confirm that you have read the above provisions and agree to abide by them. Images: Some images used in the site have been taken from the internet and if, any of these belong to you, please let us know. Send us a notification and we will promptly remove these post verification. Product images may vary from the actual product as some of these products are hand crafted and images are digitally enhanced for the web. Should you need any clarification in respect of this website, you may contact us.
Refunds cannot be issued on the order of any reports under any circumstances, once it reaches the “processing” (Allocated to astrologer) stage. Customers are requested to order carefully and with full consideration. If you wish to cancel an order, please e-mail customer care team at [email protected] within 1 hour from making the payment. The timelines displayed on the site are an approximate. We try to adhere to them to a very large extent. However, as these reports are individual and manually generated by our astrologers, some delays are possible. We will try on a best case to deliver as soon as possible. Delays will not be considered as biases for refunds.
We do not consider refunds for in-correct data provided by the customer. We request you to please re-check all your data when entered. Dial199.com will not consider refund requests resulting from the incorrect data provided by you. However, if you e-mail us at [email protected] within an hour of ordering the report, we will consider the changes to be made.
Any delay in the activation of subscription services will be dealt with immediately and compensated on pro-rata biases. No refunds will be issued on the return of damaged products. By ordering products on Dial199.com, the customer takes full responsibility of any damage caused to the product, post its delivery. In case such an order was made via the ‘cash on delivery’ mode of payment, the customer will be charged the cost of the product, as displayed on Dial199.com and the shipping/ customs/ courier charges or all three as applicable, if the product is returned.
The products and services offered by Dial199.com are not meant to replace any philosophical, emotional or medical treatment. It is offered here as a service. Dial199.com holds no responsibility or liability about the reality or reliability of the astrological effects on the human physiology, by the gems represented and sold on the website. On ordering the customer assumes full responsibility upon this matter. Thus, no refunds will be issued on this ground.
Any damage caused to the product while in transit, will be dealt with by Dial199.com and its agencies. While Dial199.com tries to make sure that the products displayed on the website are delivered to the customer in an as-is condition, the picture may differ slightly from the original product. The customers are advised to exercise discretion in this matter. No refunds will be issued on this bias.
Phone Advise: Please ensure that your contact number is in full coverage area and that you answer the phone when it rings. Any call once connected, will not be refunded.
All refunds will be made after deducting the transaction charges levied by the bank and / or the payment gateway, the cost of shipping or courier charges (back and forth), GST, customs duty and / or any other charges that may have been borne by Dial199.com in processing and / or delivering the service, as applicable. Multiple payments against the same order will be refunded in full (without deducting transaction charges on the duplicate payments), after retaining the cost of a singular order.